Smart Shipping Services Inc. – SMS Privacy Policy

Effective Date: October 14, 2025

1. Overview

Smart Shipping Services Inc. (“Smart Shipping,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information through our Short Message Service (SMS) communications. This SMS Privacy Policy explains what information we collect when you opt into our text messaging programs, how we use and safeguard that information, and your rights to control your data and communication preferences.

2. Information We Collect

When you opt in to receive SMS communications, we may collect the following categories of information:
– Personal identifiers (name, phone number, email)
– Transactional and service data (shipment details, tracking numbers)
– Technical information (timestamps, response keywords, delivery confirmations)

3. How We Use the Information

Smart Shipping uses SMS data exclusively for legitimate business purposes such as sending order confirmations, delivery updates, account support messages, promotional offers (with consent), and compliance notifications.

4. Consent and Opt-In Requirements

By providing your mobile number, you consent to receive recurring text messages from Smart Shipping Services Inc. Message frequency varies depending on your activity. Your consent is not a condition of purchase. Message and data rates may apply.

5. Opt-Out and Customer Rights

To stop receiving messages, reply STOP at any time. You will receive a confirmation message. To get help, reply HELP. You can also contact us directly for support or to re-subscribe.

6. Data Sharing and Disclosure

We do not sell or rent your information. Data may be shared only with authorized third-party vendors who assist in delivering SMS messages or processing shipping orders, under strict confidentiality agreements.

7. Data Retention and Security

We retain SMS-related data only as long as necessary for business or legal purposes. Security measures include encryption, restricted access, and secure disposal of outdated data.

8. Your Privacy Rights

You have the right to access, correct, or delete your information and withdraw consent to SMS communications. Contact us to exercise your rights.

9. Contact Us

Smart Shipping Services Inc.
6400 Arundel Cove Ave

Baltimore, MD 21226
Phone: (410)621-4108
Email: info@smartshippingservices.com
Website: www.lightblue-chimpanzee-847554.hostingersite.com